This policy describes how services engaged from Development Rabbit ("we", "us", or "our") are delivered to you.
1. No Physical Shipping
Development Rabbit provides services only — custom software, AR/VR, AI, embedded systems, and web development. We do not sell or ship any physical goods, so no courier, shipping charges, or physical delivery timelines apply.
2. How Services Are Delivered
- Delivery method: all deliverables are provided electronically — via code repositories, cloud/drive links, email, or deployment to your infrastructure, as agreed in the proposal.
- Delivery timeline: as per the timeline and milestones in the signed proposal for each engagement.
- Delivery charges: none — electronic delivery is free.
3. When Timelines Begin
- Delivery timelines begin after receipt of the agreed advance payment and the inputs, approvals, and access required from you.
- Delays in receiving your inputs or approvals may extend delivery timelines proportionally.
4. Payment Confirmations and Issues
Payment confirmations and invoices are sent electronically to the email address you provide. If a payment was debited from your account but you did not receive a confirmation within 24 hours, contact us at support@developmentrabbit.com with your payment reference. We will verify the transaction and resolve the issue within 2–3 business days. Failed or duplicate payments are handled as per our Cancellation & Refund Policy.
5. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.